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Assistant Quality Manager

  • Riverdale, Maryland, United States
Portfolio Companies

Job description

This role will be under the management of Quality Manager (QM), responsible for overseeing the overall quality program. The Assistant Quality Manager will assist in implementation, review and update of the Concessionaire Quality Program (CQP), the Concessionaire Design Quality Plan (CDQP) and Concessionaire Construction Quality Plan (CCQP). Together with Quality Manager, the two roles are responsible for Concessionaire’s involvement in implementing, maintain and improve the Quality Program. As directed by QM, this role will assist or take the lead on quality related issues and will work closely with the Contractor and Owner team on all quality related topics. This individual should strive for continuous improvement and instill a culture of quality.


  • Contribute to monthly Quality updates to PLTP’s and MDOT/MTA’s management
  • Assures the promotion of awareness of quality requirements and expectations and ensures that specific training sessions are conducted to educate both the quality and production staff on the expectations
  • Serves as a liaison with MDOT/MTA and stakeholders on matters related quality
  • Together with QM and relevant parties, assist in updates to the Quality Program to reflect current conditions and provides adjustments to the CQP accordingly
  • Documents and assist in the resolution of all quality related problems
  • Initiates actions as necessary to prevent the occurrence or reoccurrence of nonconformities
  • Ensures that all nonconformities are closed and have all the necessary approvals and related documentation
  • Issues Corrective Action Requests (CAR) whenever systemic non-conformances are determined
  • Monitors the needs, qualifications, composition and performance of the QA/QC quality staff
  • Ensures that documentation in support of the review process for System Element Compliance and System Integration Testing Compliance certifications is available
  • Participates during the demonstration and special testing in validation of the systems
  • Develop relationships with QA/QC and DB Contractor staff to enable effective insight and ability to positively impact overall quality
  • Provide field observations and research field issues as required; collaborating with PLTP construction oversight team
  • Undertake other related duties as assigned

Job requirements


  • Strong client management focus;
  • Ability to build relationships internally and externally, with multiple and diverse counterparties, communicating confidently with colleagues, banks and business partners;
  • Strong problem solving ability with the right portion of assertiveness;
  • Technical expertise and understanding of impact to long-term maintenance;
  • Strong communication and interpersonal skills – credible in dealing with Owner, contractor, and consultants;
  • Ability to work under pressure and to deadlines;
  • Computer literate, MS Office and Sharepoint skills;
  • Fluent in English; Spanish is a plus

Job Requirements:

  • Minimum 5 years of experience in construction field
  • Minimum 3 years experience in developing and implementing quality programs;
  • Experience in performance based contracting, design-build, PPP, or equivalent construction environment;
  • Practical project management experience.


  • PPP knowledge/experience;
  • Engineering or technical degree;